Wayfinder uses the following third-party service providers ("sub-processors") to operate our platform. Every sub-processor that may process protected health information (PHI) is bound by a Business Associate Agreement with Wayfinder. Sub-processors that do not have a Business Associate Agreement are configured not to receive PHI. See our Privacy Policy for how we use and share information.
| Sub-processor | Purpose | Processes PHI | BAA in place |
|---|---|---|---|
| Supabase | Database, authentication, file storage | Yes | Yes |
| Vercel | Application hosting | Yes | Yes |
| Anthropic | AI review, summaries, and scoring | Yes | Yes |
| OpenAI | AI drafting and dictation transcription (beta features) | Yes | Yes |
| Inngest | Background job processing | Yes | Yes |
| Amazon Web Services | Detecting health information in RFP text (Comprehend Medical) | Yes | Yes |
| Address validation and maps (Google Maps Platform) | Yes | Yes | |
| Sentry | Error monitoring | No | Not required |
| Intercom | Customer support | No | Not required |
| Resend | Transactional email | No | Not required |
| Upstash | Rate limiting and encrypted caching | No | Not required |
Changes
We post new sub-processors that process PHI on this page within five (5) calendar days of signing our agreement with them. Customers whose agreements require additional notice or approval receive it as their agreement provides. Customers with questions may contact hello@joinwayfinder.com.